• What is the cut off time to place an Order This Week?
    •  Cut off: Orders must be placed by Wednesday 6pm for Friday evening delivery. For Monday Deliveries place your order by Friday 11am.
  • What Times do you deliver?
    • We delivery Friday Evening between 5.00pm - 10.30pm and Monday Evening 4pm-10pm in some areas. 
  • What if I am not home or asleep when the order is delivered?
    • If you are unavailable to collect your order we will provide a cooler bag and ice bricks to keep your order cool. We will also send out reminder text messages to leave out your cooler bag and icebricks.
    • If it is your first order a cooler bag will be loaned to you, and you can leave out the cooler bag for your next delivery.
  • What if a product is damaged or missing?
    • If a product is damaged or missing, just send us an email to info@hillsmilkrun.com.au and we will issue you a refund on the product.
  • Is there a minimum spend?
    • There is a minumum spend $40
  • Is there a delivery fee?
  • Delivery fees and minimum orders are based by suburb
    • We have now implemented a $5 - $10 standard delivery fee based on delivery areas.
  • How do I know my credit card details are secure?
    • E-way handles all our card transactions. We do not view and are not able to access any card details. We do not store any card details on our site. They are securely stored with E-Way, using world-best technology.
  • What do I do if I decide to cancel my order after the Wednesday 6pm cut off?
  • When will my credit card be charged?
    • Your credit card will be charged when your order has been dispatched and is on its way to being delivered.
  • How do I update a weekly standing order?
    • Update your standing order before the Wednesday 6pm for Friday Evening Deliveries. For Monday deliveries update your standing order by 11am Friday.
    • to update your standing order go to the order calendar on the home page.

  •   Before the select the date of the order you which to edit or cancel

 

  • adjust the quantity of your products and click on update order. The order will automatically checkout after the the cut of depending on your delivery day.
Cleaning Product Specials!!

Our supplier from Earth Choice has on Special this week 2.
2 for $4 Earth Choice Floor & Surface Cleaner. They do have few more items but this being a very popular 
item we thought of letting you know.